The Customer’s Responsibility Statement
A signature is required for all orders. Individuals under the age of 21 are not allowed to sign for the package.
Refunds are only offered if there is obvious damage to the package AND the contained product. In order to get a refund please check the package before signing for it. If you have signed for the package, we will be unable to offer a refund.
If your order never arrived, AND there is no signature confirmation, contact customer service at 1-866-723-3106 to either get a refund or a new shipment.
Aside from the above conditions, refunds are not offered. If you have any questions regarding the refund policy, you may get in touch with customer service at 1-866-723-3106.
Returned orders are returned to the pharmacy and destroyed. If there is a case where you would like to order again, there will be an item cost added for the re shipped order.
You may reach us at this hotline: 1-866-723-3106
We will be available to respond to your inquiries between 9:00 am to 5:00 pm (09:00-17:00) Eastern Standard Time. If you need further assistance, click this link to chat with a customer support specialist.